The tools used at all Apple Stores and at Apple Authorized Service Providers for repairing iPhones are exclusive to them only. These tools are not available in the open market. There are some states that follow ‘right to repair’ as a basic legislation right given to the people of the state. According to this ‘basic or fundamental right,’ the company needs to put up the tools in the open market, so that people are able to have a clear access to the tools and repair the product themselves, if they find it reliable and a convenient option.
Since iPhone is a modern device, iPhone repair needs to be done with the help of the most modern and up-to-date types of equipment, like the new Universal Display Removal Fixture and an iPhone battery fixture. The broken iPhone set is slid in a tray structure called Cult of Mac, having a size almost equivalent to the phone. The tray has two suction cups attached to it, which pulls up the screen and holds it at a 90-degree angle to the mobile phone. And then the repair tech disconnects the cables connecting the display, digitizer, front-facing camera and home button from the logic board.
Many customers prefer a cheaper option of choosing a local service centre for iPhone repair. At these local service centres, the repair work is done in a similar manner; but instead of using Apple’s repair tray, they have made their own tool, like the iSlack opening tool. Recently, Apple has created a new tool, the Universal Display Removal Fixture to remove the display, without putting the other connected components or any other part at risk during the procedure. The device is mounted with four suction cups to gently remove the display, instead of only two cups used in the Cult of Mac. The iPhone is placed in this tool, after which the suction cups are plopped down and then the spring-loaded-lever is pulled up following the separation of the display.
Yet another tool which is used for the repair of iPhones is the press, used to put the screen back on an iPhone. There is an adhesive inside the edges of the iPhone which secures the screen. Technicians use this machine to replace the adhesive and put a new screen onto the phone. At an authorised service centre, the device is first heated up before doing a screen replacement, so as to get the adhesive stick better. A gear, with a lever type action, is used to pull down the press to apply pressure for around 15 seconds. After the timer is done, there is a loud beep and then the phone is placed in the iPhone calibration machine to re-key the Touch ID sensor. These are the tools which are used step-by-step, as discussed, in iPhone repair. The third party repair shops lack access to these machines and hence they are unable to conduct certain screen tests and Touch ID swaps. After re-calibration, the phone is ready to be used again.